Refund & Cancellation Policy

1. Overview

AdsVerse ("we", "us", "our") is a digital marketing agency based in Vijay Nagar, Indore, Madhya Pradesh, India. We are committed to transparent, honest business practices. This Refund and Cancellation Policy outlines the terms under which cancellations are accepted and refunds, if any, are processed for our services.

By engaging AdsVerse for any service, you agree to the terms described in this policy.

2. Service Categories

Our services fall into two categories, each with distinct billing and refund terms:

3. Cancellation Policy

Monthly Retainer Services

• You may cancel your retainer service at any time by providing written notice to contact@adsverse.in at least 15 days before your next billing date.
• Cancellations received less than 15 days before the next billing date will take effect from the following month.
• There are no long-term contracts. All retainers are month-to-month.
• Upon cancellation, all work in progress for the current billing month will be completed and delivered.

One-Time Project Services

• Cancellation of a project after work has commenced is subject to payment for the percentage of work completed at the time of cancellation.
• Projects cancelled before any work has commenced are eligible for a full refund of any advance payment.

4. Refund Policy

Monthly Retainer Services — Refund Eligibility

• No refunds are issued for the current month's retainer fee once work has commenced for that billing period.
• If AdsVerse fails to commence any agreed-upon work within the first 7 days of a billing period, you are eligible for a full refund of that month's fee upon written request.
• Dissatisfaction with results alone does not constitute grounds for a refund, as digital marketing outcomes depend on many external factors including market competition, ad spend, and website performance.

One-Time Project Services — Refund Eligibility

• Advance payments for projects cancelled before commencement: 100% refund within 7 business days.
• Projects cancelled after commencement: Refund of advance payment minus the value of work completed at the agreed project rate.
• Completed and delivered projects are not eligible for refunds.

5. Ad Spend — Important Notice

AdsVerse does not hold or manage your advertising budget. All ad spend on Google Ads, Meta Ads, and other platforms is paid directly by you to the respective platforms. AdsVerse is not responsible for ad spend already consumed and cannot process refunds for platform ad spend under any circumstances. Our management fees are separate from and independent of your ad spend.

6. How to Request a Refund or Cancellation

To cancel a service or request a refund, please contact us through any of the following channels:

• Email: contact@adsverse.in
• Phone: +91 96851 23339
• Contact Form: adsverse.in/contact

Please include your name, service name, invoice number (if applicable), and reason for cancellation or refund request. We will respond within 2 business days.

7. Refund Processing Timeline

Approved refunds are processed within 7–14 business days via the original payment method. Bank transfer timelines may vary depending on your financial institution.

8. Changes to This Policy

AdsVerse reserves the right to update this Refund and Cancellation Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes your acceptance of the revised policy.

9. Contact Us

For any questions regarding this policy, please contact: